Service · Orlando, FL
Rooftop Unit Repair in Orlando
A package unit down does not wait for business hours, and neither do we. Same-day diagnosis, a flat written price before any repair starts, and a technician who works on nothing but commercial rooftop units.
Emergency and scheduled rooftop unit repair in Orlando
A rooftop unit failing on a 95-degree Orlando afternoon is not a maintenance inconvenience — for a restaurant, retail storefront or office it is a business that closes early or a health code problem. That is the lens we repair through. Every call starts with an actual diagnosis on the roof, not a guess billed by the hour, and you get a flat written price for the repair before we touch anything. If the fix is a $40 capacitor, that is what you pay; we do not pad a small repair to make a truck roll feel worth it.
Rooftop package units fail in patterns, and a technician who works on commercial systems every day recognizes those patterns fast. A unit that short-cycles points toward a failing capacitor, a dirty condenser coil, or a refrigerant charge issue. A unit that runs constantly without reaching setpoint points toward low refrigerant, a failing compressor, or a duct or economizer problem letting hot outside air bypass the coil. A unit that will not start at all is almost always electrical — a tripped breaker, a bad contactor, or a failed control board. Naming the actual failure in the first fifteen minutes on the roof is what separates a real commercial technician from someone parts-cannon-ing a unit until something works.

The most common rooftop unit failures we repair
- Capacitor and contactor failures — the most common electrical failure on a package unit, and usually the fastest, cheapest repair when caught before it takes out the compressor.
- Refrigerant leaks and low charge — a unit running low on refrigerant works harder, cools less, and eventually damages the compressor if left unaddressed. We leak-check rather than just topping off charge and sending you a bill again in three months.
- Compressor failure — the most expensive single-component failure, and the point where a repair-vs-replace conversation becomes real depending on unit age.
- Control board and thermostat faults — a unit that will not respond to the thermostat or cycles erratically often traces back to a board or a low-voltage wiring fault rather than the mechanical components.
- Economizer and damper failures — a stuck-open economizer damper pulls in hot, humid outside air and can make a perfectly good compressor look like it is failing.
- Condensate drain clogs — a blocked drain line backs up and trips a float switch, shutting the unit down entirely, which mimics a much bigger failure than it actually is.
How we diagnose before we quote
A technician checks electrical readings at the disconnect and contactor, verifies refrigerant pressures against manufacturer targets, inspects the condenser coil and airflow, and checks the condensate drain and float switch, all before writing a repair quote. That fifteen-to-thirty-minute diagnostic is what the diagnostic fee covers, and it is credited toward the repair if you approve the work same visit — you are not paying twice to find out what is wrong and then again to fix it.

What rooftop unit repair costs in Orlando
Diagnostic and service call pricing is consistent regardless of what we find. Repair pricing spans a wide range because a capacitor swap and a compressor replacement are very different jobs — the table below gives realistic ranges for the repairs we run most often.
| Job | Typical range | What moves the price |
|---|---|---|
| Diagnostic / service call | $225 – $375 | Time of day and roof access |
| Capacitor or contactor replacement | $400 – $650 | Part availability and unit accessibility |
| Refrigerant leak repair & recharge | $650 – $1,800 | Leak location and refrigerant type |
| Control board replacement | $700 – $1,600 | Board availability and unit age |
| Compressor replacement | $1,800 – $2,200+ | Compressor size and refrigerant type |
| Condensate drain clear & float switch repair | $225 – $450 | Clog severity and drain accessibility |
Repair or replace
Not every repair is worth making. As a general rule, repair usually makes sense on a unit under 10–12 years old with a single component failure and a repair cost under roughly 30% of a new unit’s installed cost. Once a unit is past 12–15 years, on its second compressor-related failure, or still running R-22 refrigerant, replacement usually wins on total cost. See RTU replacement for what a curb-matched swap costs and how fast it can happen.
Avoiding the next emergency call
Most emergency rooftop failures we run were preventable — a dirty coil restricting airflow, a slow refrigerant leak that was never caught, or a belt that was already fraying at the last inspection. A preventive maintenance contract catches these before they become a Friday-afternoon shutdown, and it is considerably cheaper than a string of emergency calls.
Where we repair rooftop units
We run repair calls 24/7 throughout Orange County and the surrounding metro, including International Drive, Winter Park, Altamonte Springs and Sanford, with no trip charge anywhere on our normal route.
Questions
RTU Repair FAQs
Most emergency calls in our Orlando service area get a technician dispatched the same day, often within a few hours depending on time of day and location. Our after-hours line reaches a real dispatcher, not voicemail.
Diagnostic visits run $225 to $375, and repairs typically run $400 to $2,200 depending on what failed — a capacitor swap is on the low end, a compressor replacement on the high end. You get a flat written price before we start the actual repair.
Yes, if you approve the repair during the same visit, the diagnostic fee is credited toward the total repair cost. You are not paying twice to find out what is wrong and then again to fix it.
Capacitor and contactor failures are the most common electrical issue we see, followed by refrigerant leaks and dirty condenser coils restricting airflow. Most of these show warning signs, like short-cycling or reduced cooling, well before a full shutdown.
It depends mainly on age and failure type. A unit under 10–12 years old with a single component failure is usually worth repairing. A unit past 12–15 years, on its second compressor failure, or running R-22 usually makes more financial sense to replace. We will give you the honest comparison during the diagnostic.
Yes, we service all major commercial package unit brands and configurations, gas/electric, straight-cool electric and heat pump.
In many cases yes, though warranty terms and any required documentation vary by manufacturer. We will tell you up front if a repair looks like it should be a warranty claim rather than an out-of-pocket repair.
Our after-hours dispatch line is answered 24/7, and emergency pricing is disclosed before a technician is sent, not added as a surprise on the invoice.
Most single-component repairs, like a capacitor, contactor or control board replacement, are completed the same visit once parts are confirmed on the truck. Compressor replacements or repairs needing a special-order part can take longer.
Yes, every repair carries a written workmanship warranty, and manufacturer parts warranties apply on top of that where applicable. We will explain exactly what is and is not covered before you approve the work.
Related
Other commercial HVAC work we do
Get your rooftop unit repaired today
24/7 dispatch, a real diagnosis on the roof, and a flat written price before we start. Call now and tell us what the unit is doing.
24/7 Emergency Service — Office Mon–Fri 7:00am–6:00pm · Licensed & insured · Serving Orlando and the Central Florida metro